Call Examples


Below are real practice recordings on best practice for properly handling new patient calls.

CALL #1





  • Building Rapport
  • Asking the right questions
  • Taking charge of the call
  • Overcoming objections
  • Positioning the practice as unique
  • Properly handling insurance questions
  • Converting new patient opportunity into scheduled appointment

CALL #2





  • Properly Handling Insurance Questions

CALL #3




  • Building Rapport
  • Asking the Right Questions
  • Positioning the Practice as Unique

CALL #4




  • Building Rapport
  • Insurance Question
  • Asking the Right Questions

CALL #5




  • Properly Handling Price Questions

CALL #6




  • Price Question
  • Continuation of Price Question and Cost of Consultation

CALL #7




  • Consultation Explanation
  • Cost of Consultation